2019 QIDP - Breakout Sessions

NAQ is pleased to offer 40 breakout sessions during our 24^th Annual QIDP Conference. Titles, session descriptions, and speaker biographies are listed below.

Title:

We Don't Work at the Olive Garden: Why Innovation Suffers When We Stop Listening

Session Description:

There are many things that get in the way of our efforts to make our services and supports truly person-centered. The list of barriers includes rules, regulations, funding, staff shortages, and even time. But we assert that our biggest impediment to moving from person-centered planning to practice is more fundamental than the rest; we have stopped listening to each other. Instead of collaboration and creativity, we settle for a stale menu of options. Instead of listening to understand and encourage an idea, we listen only enough to formulate our response.

Join us for this highly-interactive workshop where you'll learn and practice listening skills that go far beyond paraphrasing and reflecting. Do you already think you're a good listener? Let us challenge you! Are you a creative person who has stopped sharing ideas because all you hear is the reasons your ideas won't work? Come and find your voice again. Learn how to make your organization's culture one that listens effectively and says 'yes' first. Not listening stifles that creativity and innovation we need to get "out of the box." Let's change that.

Speakers:

Shannon Benaitis has worked in disability services for 20 years, in positions ranging from direct support, QIDP and mental health counselor to program manager, director and nursing home monitor. Most recently, she was the director of staff training and a project manager at Clearbrook in Arlington Heights IL. Currently, Shannon is a consultant and independent contractor for her company, Albatross Training Solutions. She brings her experience in IDD, mental health, ICF/long-term care, CILA, and home-based services to the classroom and the boardroom, where she strives to make trainings, meetings, and projects dynamic, enjoyable and relevant. Albatross specializes in curriculum development and instructional design for both in-person and e-learning formats. Shannon has undergraduate degrees in Psychology and English from Cornell College and a Master’s Degree in Social/Criminal Justice from Lewis University. She is Professional in Human Resources certified, a happily married stepmom to three wonderful humans, a service dog-mom to Gordon, and a lupus patient.

Dan Reitsma has a Bachelor’s Degree from Northeastern Illinois University, and a Master’s Degree in Disability and Human Development, from the University of Illinois – Chicago. Dan’s passions (besides bluegrass music, and his wife and two children) are, adult learning theory, and the history of disability. Dan has written and developed a ten-part learning series called “Origins of Cultural Attitudes About Disability”. This series looks at where our society’s attitudes about disability come from, and why, spanning prehistory to the present day – think Neanderthal to Peter Singer. Dan worked at Clearbrook (in Arlington Heights, Illinois) providing direct support, and case management in the residential programs for 13 years. Currently working in Clearbrook’s Training department, Dan has been instructing staff, for more than 20 years.

Title:

Skills are Getting Real: How a Data-Based Curriculum Can Encourage Skill Acquisition Through Meaningful Programming

Session Description:

How can professionals design programs to ensure that adults with intellectual and developmental disabilities are motivated to engage in meaningful community-based activities that will increase their independence? How do we measure success? Session attendees will learn how to utilize data collected from a thorough person-centered assessment tool to create curriculum for small group learning, methods for evaluating and updating programs based on data collection, and consideration for the clients’ individual preferences and goals to offer incentives and rewards for participation.

Speakers:

Sandy Weaver is currently the Assessment and Curriculum Coordinator for Annandale Village in Suwanee, Georgia. She is a 29-year employee of the community for adults with developmental disabilities and traumatic or acquired brain injuries, and has worked in many capacities including as Arts and Academics Instructor and Activities Coordinator. She received a degree in Education from the University of Georgia, and continues to enjoy opportunities to both learn and train others in her areas of interest: the arts, disabilities awareness, life skills curriculum development, autism, and crisis behavior management. In her current role, Sandy administers the Assessment of Functional Living Skills™ to determine the support needs of clients, and coordinates with Annandale staff and community members to develop meaningful programming with the goals of skills acquisition and increased independence.

Title:

Respect- That's What I Need

Session Description:

We often talk about empowering the people we support and don’t always think about the need to empower the staff who support them. We will explain how LSS first developed an employee vision and then moved into staff creating their own visions for their teams at the program level. The Five Tenets of Empowerment and the DSP Code of Ethics will also be discussed.

In addition, the concept of Active Support will be covered. Active Support is another way to empower staff with person-centered approach to providing direct support. The goal of Active Support is to ensure that people with even the most significant disabilities have ongoing, daily support to be engaged in a variety of life activities and opportunities of their choice. This opportunity for meaningful engagement in daily life activities is something many are still missing on a regular basis. It is something that continues to challenge direct support professionals (DSPs) who are torn between multiple job responsibilities and the need to accomplish many tasks. Without proper support and training, many DSPs still are unaware of how or why to help people with significant disabilities be engaged. Without good guidance and support they tend to take on a care giving/servant role. This inadvertently robs people supported of opportunities to make choices, be engaged in meaningful activities, learn new things, and interact with others.

Speakers:

Deb Koop is the statewide director for quality for Lutheran Social Services (LSS) of MN. She started her career in the field of disabilities during college, and her first position was as a human service technician in the Minnesota State Hospital system in the late 70’s. She has since worked as direct support and lead staff in both residential and day services. Deb has been with LSS of MN for 23 years, first as a lead staff in a 12-person ICF/DD facility, and then supervisor of residential programs. In 2000 she began her work in training and quality initiatives. She is a certified trainer and interviewer with CQL (The Council on Quality and Leadership) as well as a certified trainer for Therap. Deb trains both internally at LSS of MN and externally for other organizations in Minnesota and at conferences nationally on all topics related to providing quality supports to people with disabilities.

Title:

When Behavior & Medical are Intertwined: Be a Medical Detective Before Writing a Behavior Plan

Session Description:

It is common for people with intellectual disabilities to engage in disruptive or even dangerous behaviors. It is important to remember, however, that behavior is always communicating something, and challenging behaviors are not always “behavioral.” Prior to adding or adjusting psychotropic medications, developing a comprehensive behavior plan, or changing placement, it is essential to consider the possibility that these behaviors are manifestations of medical conditions. While specific behaviors are rarely associated with exact medical diagnoses, being aware of how the symptoms of medical conditions may manifest themselves in people we support allows us to more effectively advocate and meet peoples’ needs. This session will have interactive audience participation utilizing case conceptualization examples from community settings, and there will be ample opportunities for questions, discussion, and collaboration. Bringing a smartphone or other device with internet access is recommended. Please note, the information presented will focus on ruling out potential medical manifestations of challenging behaviors; no diagnoses or medical advice will be provided during the session.

Speakers:

Jenifer Russell is a Board Certified Behavior Analyst with a MS in Applied Behavior Analysis and Therapy from Southern Illinois University. She is currently an adjunct faculty member at the Chicago School for Professional Psychology (Chicago, IL). In this capacity she facilitates the engagement and skill development of students in ABA coursework/curriculum through discussion and assignments, provides students substantive feedback, provides ongoing clinical supervisions to students working towards BCBA certification, and maintains communication with department administration, faculty, and students. Jenifer is also a Behavior Analyst with Trinity Services, Inc. In this role she supports adults who are diagnosed with intellectual disabilities and mental illness in their homes, adult learning programs and in the community.

Amie now works as a BCBA with Trinity, providing services to the people receiving support and training staff in behavioral safety techniques. She also oversees the Trinity Services Individual Supports Committee that provides supports by assisting with behavior plan development for people in the agency’s programs. In addition, she supervises applied behavior analysis graduate students working at Trinity. Amie is a behavioral safety certified trainer with QBS as well.

Title:

Don’t Throw Your Hands Up! Empower Your Team to Move Past “It is what it is.”

Session Description:

Community service providers face a myriad of challenges that impact the provision of quality services to those we support. Our focus should be on providing person centered supports that help people meet goals and flourish in their homes and communities; however, we often get bogged down balancing and coordinating daily care, meeting complex medical needs, complying with regulations, and providing continuity of care with inconsistent staffing. This presentation interactively explores how to help our teams avoid taking the path of least resistance and work towards developing mindsets that allow us to reach higher levels of achievement while keeping the focus on the meaning our work brings to our and others’ lives.

Speakers:

Amie Hoffman has worked in the field of developmental disabilities for the last 16 years. After receiving her bachelor’s degree from Illinois State University in 2004, she began her career as a mental health technician in a psychiatric hospital in Goshen, IN, working with children and adolescents who were dually diagnosed. Upon moving to Illinois in 2005, Amie began working with adults with disabilities as a qualified developmental disability professional at Trinity Services, Inc., where she is currently employed. During this time, she discovered that her passion was in applied behavior analysis, so she enrolled at Southern Illinois University and graduated with a master’s degree in Behavior Analysis and Therapy. Amie now works as a BCBA with Trinity, providing services to the people receiving support and training staff in behavioral safety techniques. She also oversees the Trinity Services Individual Supports Committee that provides supports by assisting with behavior plan development for people in the agency’s programs. In addition, she supervises applied behavior analysis graduate students working at Trinity. Amie is a behavioral safety certified trainer with QBS as well.

Candace Maro obtained her Master's degree in Organizational Leadership in May 2009 from Lewis University in Romeoville, Il. She has been working as a Case Manager (QIDP) at Trinity Services since May 2006. In this capacity, she is responsible for performing assessments and evaluations, conducting meetings, providing direct supports, ensuring that rights of the people she supports are maintained, assisting with medical appointments, and serving as an advocate for people with disabilities.

Title:

Adverse Childhood Experiences and Developmental Disabilities: Effect, Diagnosis and Treatment

Session Description:

There is good evidence that adverse childhood experiences (ACEs) that occur in the first few years of life can worsen social, emotional and cognitive impairment. Mental health issues such as ADHD, Autism and Anxiety Disorder may co-exist in individuals or sometimes masquerade as ACEs. Identifying past ACEs and treating associated toxic stress reactions may improve functional outcomes and modify health-risk behaviors such as over-eating, insomnia or substance abuse (tobacco, marijuana or alcohol). Screening for ACEs, fight-flight or freeze reactions, differentiation from other mental health disorders, diagnosis and multimodal treatment will be reviewed.

Speakers:

Jim Lewis, MD, is board certified in both Pediatrics and Neurodevelopment Disabilities and a professor of Pediatrics at the Joan C. Edwards School of Medicine at Marshall University in Huntington, WV. As director of the ADHD Center and Resident Behavior -Developmental Teaching Program, his practice is devoted exclusively to children with school and behavior problems. He has lectured and published in this field and have a book enTitled ADHD + Coexisting Conditions: A Guidebook for Parents, Teachers and Counselors scheduled for publication by High Tide Press in fall 2017.Jim and his wife are proud parents of six children, two with ADHD.

Title:

Leadership: Are you willing to risk it all?

Session Description:

“A leader is great, not because of his or her power but because of his or her ability to empower others.” – John C. Maxwell. For years, leaders have been taught to trust their instincts, rely on experience, and develop innate talent—but this is no longer enough. Successful leaders need to make a shift in their leadership. They must be willing to risk it all for their employees. During this session, we will unlock a deeper understanding of what it means to be a successful leader in our socially networked world and the shifts we must make to be successful.

Speakers:

Edward Hershey is the Vice President of Operations at Home of Guiding Hands in Cajon, CA. In this role he provides management and supervision of the Facilities/Maintenance Department who are responsible for all remodeling and renovation projects, safety and maintenance of HGH’s 31 community-based homes and all office spaces; provides direction of the Transportation/Fleet Department with a fleet of 15 buses providing fixed route services throughout San Diego County to approximately 200 individuals with disabilities (also responsible for HGH’s Fleet of 68 vans and trucks assigned to the 31 group homes and maintenance staff); provides supervision of the Information Technology Department that provides support and networking administration to all HGH locations and users; responsible for the oversite and all aspects of HGH’s Risk Management including negotiation and procurement of all insurance policies; and leadership and oversight of all claims management, Safety Program, and HGH’s IIPP.

Title:

Emotional Intelligence: Control Emotions to Positively Influence Actions and Performance

Session Description:

Emotional Intelligence is important, the value and benefits of developing your EQ are extensive and in many areas massively underutilized. Emotional intelligence is the gateway to living a more fulfilled and happy life. Emotional intelligence allows you to understand and manage your emotions in order to self-motivate and to create positive social interactions; it’s the first step in realizing your true potential and allows you the opportunity to positively influence others. Emotional intelligence can be developed and has shown increases in job performance, motivation, and success.

Speakers:

Title:

HCBS Final Rule How it will Impact you as a Q

Session Description:

The HCBS Settings Final Rule is slated for full implementation in 2022. In this interactive session we will use activities to learn about requirements set forth in the rule and how you can begin to implement changes required in the rule now. As Q’s, our job will be to support people in preparing for the rights and freedoms they will experience as a result of the rule. Participants will receive resources to help explain the rule to people receiving services and DSP’s. The rule allows for choice of services, privacy, freedom to decorate, freedom to have visitors and much more.

A large part of the final rule is the choices people with be able to make regarding their lives and services. Unfortunately for many people who live in full life services the experience of making choices is limited. Learn activities and daily interactions to promote choice in small areas to prepare for the larger choices that will be offered as a result of the rule.

Speakers:

Leanne Mull is the Co-Director of Blue Tower Solutions Her work has included the revision and presentation of protocols for law enforcement and prosecutors for supporting people with disabilities and older adults who experience sexual assault or domestic violence. Leanne is also a Quality Enhancement Specialist for the Council on Quality on Leadership. In this role she provides training on the Personal Outcome Measures and related processes to organizations and individuals. She also provides raining in various areas of systems change, policy and practice. Leanne holds a Master’s degree in Healthcare Administration from Kaplan University.

Title:

It is Rocket Science! How QIDPs Can Solve Complex Problems with Simple Psychological Methods.

Session Description:

QIDPs wear many hats. They can be supervisors, counselors, life coaches, diplomats, and teachers just to name a few. One of the biggest hats a QIDP wears though is problem solver. Q’s are constantly called upon to solve complex, often novel problems. Even more challenging, they must solve these problems via teams. Teams come with a variety of expectations, perspectives, agendas, and preconceived notions. Which hat helps solve the problem of how to solve problems? It’s not one hat, it’s six very special hats! Come learn how to use the six-hats problem solving system used by real life rocket scientist at NASA to solve the trickiest of problems. In addition, walk away from the seminar with a tool kit of psychological methods for supercharging creativity in team problem solving. Oh yeah…there’ll also be prizes and copious energy drinks!

Speakers:

John Pingo is the CEO and Board Certified Behavior Analyst of the Goldie B. Floberg Center based in Rockton, Illinois. He started his career serving people with developmental disabilities over 20 years ago as a direct support professional. Over that time he has held roles in human resources, program administration and many others. During this time, John also earned his Ph.D. in behavior analysis and therapy from Southern Illinois University in Carbondale. John has taught at the college and university level and was formerly an adjunct faculty member for both Southern Illinois University in Carbondale and Aurora University in their behavior analysis and therapy programs. John's professional passions are engineering positive workplace cultures, helping people served achieve empowered lives through applied behavior analysis, mindfulness applications for staff, developing evidence-based techniques to combat cognitive biases, developing fun, engaging training, and making person-centeredness a reality for people served and staff members.

Title:

Life After Workshop: A Panel Discussion About Day Program Alternatives

Session Description:

WIOA. Employment-First. Olmstead. CMS guidelines on Home and Community-Based Settings. 14c Certificate restrictions and elimination. Most of us work for agencies that are affected by more than one of these, if not all of them. Some States may be further along in the change-process than others, but services and programming for people with IDD are changing nationwide, ready or not. Some individuals are ready for competitive employment or job training right now. Others will get there soon with the right supports and education. For the rest, though, the path to employment and community integration might not be as clear. The old ways won’t get us there. . . so what are the new ways? What kinds of services, programs, environments, and supports have agencies created in response to these sweeping changes? How do they fund them? What does staffing look like? Are they working?

Speakers:

Emily Fencl is the Director or Day Services at Clearbrook in Arlington Heights, IL. In this capacity she supervises numerous positions (office assistant, nurse, maintenance, and some management positions), manages finances for each program, coordinates the opening of new programs, and ensures that regulatory standards are in compliance. She holds a Master of Science in Human Services, specialization in Counseling Studies.

Joan Snyder-Budz holds a M.A. in Religious Studies. She is currently the Director of Day Program Operations with Sertoma Centre Inc. located in Alsip, IL. In this role she oversees services provided to 340+ consumers attending day training at two facilities and in the community; manages department staffing and oversight of 54 budgeted positions - managers and direct service staff; collaborates with HR to ensure department compliance with all policies and procedures, serves as a representative of the agency and actively participate in committees, meetings, and events internally and externally; develops and implements plans for providing innovative person centered services with special attention to the requirements of regulating agencies as well as CARF accreditation; and, creates and maintains progress on department goals and outcomes that contribute to the success of the agency.

Denise Rau holds a Masters of Adult Education. She is currently the Director of Behavioral/Day/Employment Services at Garden Center Services (GCS). Her responsibilities include: Responsible for the coordination and delivery of day program services for 2 developmental training facilities, and in-home care services; Provide direction and leadership to the behavioral team; Oversee monthly billing for services facilitated by team members; Responsible for reporting statistics to administration to maintain funding contracts, quarterly reporting, annual responsibility for updating contracts for reapplications purposes; Provide direction and leadership to program departments during periods of management absence or transition; Ensure that all regulatory standards are met and employees are trained and supervised; Monitor fiscal budget as well as enrollment in the facilities; Lead continuous activities and initiatives to improve quality assurance processes; Participate in grant writing and fundraising; Provide training to managerial staff to ensure annual state mandated training requirements are met; Ensure all certifications are maintained for all programs supported.

Title:

10 Simple Things That Are Hard To Learn

Session Description:

This session will inform attendees about ten simple skills to consider employing when reflecting on professional or personal obstacles. The speaker will share her personal journey and insights as a mental health professional and former QIDP, as well as her experience as a recipient of rehabilitation services, following a life-changing car crash. In this inspirational session, Jen will share 10 simple things that are beneficial for QIDPs to consider integrating into their personal lives and careers.

Speakers:

Jennifer Staros is a graduate of Clinical Mental Health Counseling at Governors State University, a CACREP accredited program. She has ten years’ experience working in the human services field, including skills in psychotherapy, consumer service, case management, and crisis intervention skills. She passed the National Counselor Exam in April 2017 and in the process of obtaining her LPC.

Title:

APSE Universal Employment Competencies: Overview and Uses

Session Description:

“Competency” is defined as the ability do something successfully and efficiently. These competencies therefore, are designed to guide the successful and efficient implementation of services. Both knowledge and skill sets are necessary for practitioners and funders to understand the various domains of supported employment. These universal employment competencies represent the skills and standards of practice for providers of supported, customized, and self-employment services for ALL people with disabilities.

Speakers:

Erica F. Belois-Pacer holds a Masters of Science in Education and is a Certified Employment Support Professional. She is currently the Professional Development Director for National APSE. In her position, she is responsible for: continuously assessing, creating, implementing, and managing all professional development and training activities for the organization; working directly with APSE Chapters and Members to meet the ongoing professional development needs of our members, as well as potential Certified Employment Support Professional (CESP™) certificants; and, currently building and launching APSE’s first online community engagement system.

Title:

Frontline Supervisor Training: We're Doing It Wrong (if we're doing it at all)

Session Description:

Many organizations struggle to offer effective training programs for their frontline supervisors (FLS). Some have no training program at all, instead hoping that on-the-job experience to teach them what they need to know. If the FLS is also a QIDP, we prioritize their Q training and hope that will suffice. If the FLS is not a QIDP, the training too often focuses on task-related items (i.e. the “business” of supervising) to the detriment of soft skills and relationships. In either circumstance, opportunities for engagement-building are limited. Without these opportunities, and without training that goes beyond the nuts and bolts of the job duties, supervisors can be left feeling adrift, unsupported and like their company doesn’t care whether they succeed in their role, just if they show up every day. Join us as we discuss how these initiatives were developed and facilitated, what the research tells us about how to effectively train FLSs for increased engagement, and the lessons we’ve learned along the way. We’ll even do a fun activity that was a hit with several groups of frontline supervisors.

Speakers:

Christine Ziemba is the Director of Training for Clearbrook in Arlington Heights, IL. Christine has been working in social services for almost 20 years. She has held a number of positions ranging from house manager to DSP/job coach to case management to supervision/administration, in varied settings that include a residential home for the State of Illinois, Supported Employment Services, sheltered workshop, transportation, home-based services, Autism programs, a specialized program for individuals with high medical needs, and training. She has also worked as a QIDP, site supervisor, coordinator, training specialist and director. In her role as Clearbrook's director of training, she develops and implements training for staff at all levels in day programs, intermediate care facilities, group homes, clinical services and home-based services, and supervises the training specialists and office manager. While at Clearbrook, Christine earned “Employee of the Month” for exceptional customer service to staff, clients and families.

Title:

Hearing Voices that are Distressing: A Simulation and Empathy-Building Experience

Session Description:

"Hearing Voices That Are Distressing” is an experiential workshop in which participants wear headphones to listen to a specially-designed digital recording developed by a person who hears voices. During this simulated experience, participants will complete a series of tasks including social interaction throughout the conference hotel, a psychiatric intake interview, cognitive testing, and an activities group, all in mock day program and community settings.

Speakers:

Title:

What is Dementia Anyway?

Session Description:

Dementia often appears differently not only in among individuals, but in different populations also. This presentation will include information on what dementia is and different kinds, identify stages and recognize early symptoms. It will also include practical tips for working with persons with dementia.

Speakers:

Sherry Neal, RN-BC, CDDN, has worked in the healthcare profession since 1972 and has been an RN since 1976. She is board certified in two nursing specialties, gerontology and developmental disabilities. Sherry has worked 23 years with individuals with intellectual and developmental disabilities and is currently the clinical director for Health Risk Screening, Inc. She also has significant experience in geriatrics, pre-hospital emergency care, ICU and long term care management. Prior to moving from Illinois, Sherry was the consulting nurse for nine different agencies serving individuals with IDD. She still serves as a master nurse trainer for Illinois in delegation of medication administration in community settings.

Title:

Preparing to Demonstrate the Value of Your Services within an Altered Quality Landscape

Session Description:

With the continued, and at times rapid, movement to managed and integrated care models, the need to articulate quality in I/DD services and supports has never been greater. During the workshop, presenters will share: An overview of the emerging environment to integrate care and quality for I/DD service; efforts from provider and state associations who are charting the path forward; actionable strategies for providers to take now to integrate systems and effectively gather data; and best practices for using data to drive improvements and demonstrate the value and quality of I/DD service.

Speakers:

Brian White is a Community Engagement Representative with MediSked. He has over 10 years of detailed technology experience including design, configuration, prototyping, testing, data conversion, training, and post go-live support for the intellectual and developmental disabilities field. He has assisted multiple providers and state oversight agencies with evaluating independent IT infrastructure solutions to ensure highest quality of care while providing supports in line with state regulations. Brian is a former DSP and a proven leader and outspoken advocate for people living with disabilities, their families and service providers. Past speaking engagement include conference for ANCOR, The Arc of US Summer Leadership Institute, Developmental Disabilities Nurses Association, AAIDD, and The Arc of Virginia.

Title:

Building Bridges into the Community

Session Description:

Our presentation will address use of our Community Connector & Bridge Builder process. We will discuss the issues encountered by individuals with disabilities in fully accessing community activities related to their specific interests and how the Community Connector & Bridge Builder process supports individuals to access these activities.

Speakers:

Ann C. Sickon applies her combined education and experience as a nurse, healthcare business professional, corporate executive and attorney, towards serving as the Executive Director at Center for Independent Futures. She is passionate about creating opportunities for individuals with disabilities. Her passion springs from her life experiences with her sibling and child, who have special needs. She recently concluded six years serving on her local township’s Money Follows the Person Committee, three of which she served as Chairperson, to promote community-based services for fellow residents with disabilities. Additionally, she has been active in implementing a Disability Awareness program at the school in her local district. While serving as a Board Director and Executive Committee Member, for the Kohl Children’s Museum, she participated on the Kohl’s Program Committee, focused on ensuring museum exhibits were also appropriate for the special needs community.

Cynthia Witherspoon holds a Master's degree in special education and has extensive experience in both nonprofit and public sectors. She currently works at the Center for Independent Futures in Evanston, IL. She serves as a “My Full Consultant” in which her trains and consults with agency staff and families using the curriculum, Skills Inventory, and Planning Process. She also provides technical support and keeps My Full Life site updated. Cynthia is also a Community Life Coordinator (supervise and evaluate staff, liaison between families, residents, and staff), School Coordinator (coordinate schedules, manage classroom coaches, facilitate training, facilitate curriculum in classrooms), Director of Administration (accountable for internal daily operations, serving as a contact with individuals with disabilities, families, and professional contacts, maintaining employee personnel files, develop and lead performance evaluation program, collaborate in new employee orientations, participate in creation of personnel budget), and an Independent Living Skills Tutor (provide support to individuals with disabilities to live as independently as possible).

Title:

From Integration to Belonging: College Life for Students with Intellectual Disabilities

Session Description:

Calvin College (Grand Rapids, MI) is committed to inclusive education practices through providing post-secondary education and campus life experiences to students with intellectual disabilities. Through a partnership between Ready for Life and Calvin College, the Ready for Life Academy (RFLA) has grown steadily in enrollment and connection to all aspects of campus life. This 2-part session will provide insight into the RFLA; describe program structures and future goals; include panel discussion with current students, peer mentors, professors, parents, administrators, and instructors; and show how the RFLA is changing so that “we don’t have to do what we’ve always done.”

Speakers:

Kate Strater holds her Ed.D. in Educational Leadership. She is currently an Assistant Professor at Calvin College in Grand Rapids, MI. She teaches the following courses: Introduction to Cognitive Impairments, Curriculum and Instruction: Cognitive Impairment, Assessment in Cognitive Impairment, Teaching Exceptional Students, Directed Teaching: and, Cognitive Impairment. She also serves as an academic advisor and advisory board member for the Ready for Life Academy.

Emily Perton holds a Masters in Family and Consumer Science from Western Michigan University. Her goal is to have a positive impact on the community by creating inclusive learning environments. Emily is the Executive Director at Ready for Life - a non-profit that fosters inclusive communities, cultivating opportunities for people with disabilities to grow, learn, achieve, and experience everything life offers.

Title:

Creating a Safety Net: Utilizing Effective Health Support Systems in IDD

Session Description:

Individuals with IDD experience many of the same health issues seen among their non-disabled counterparts – but individuals with IDD experience many of the same health issues seen among their non-disabled counterparts -- but IDD can complicate health, and individuals with IDD often face numerous complex health issues. Oftentimes, the individual with IDD is limited in his/her ability to manage those health issues, with support provided by the Direct Support Personnel (DSP) with little nursing involvement or oversight. How do we meet the person's health needs within the current structure? By utilizing systems that help identify the person’s health care needs and provide direction on how to provide for those. This program will identify the systems needed to provide effective health support in today's IDD world.

Speakers:

Diane Moore is a Registered Nurse in the state of Texas. She is a Certified Developmental Disabilities Nurse and instructor for CPR, AED, First Aid, and Bloodborne Pathogens. She is the Executive Director for the Developmental Disabilities Nurses Association, Owner of Innovative Outcomes, Inc., Qualified Intellectual Disability Professional for several ICF-IID facilities, Nursing Supervisor for several ICF-ID group homes and a Home and Community-Based waiver program; and Owner/Clinician for Innovative Consulting Services. Diane brings over 30 years of experience as a QIDP and certified developmental disabilities nurse, with expertise in nursing, health support systems, program planning, and evaluation and treatment of mental health and behavioral issues facing persons with IDD to this event.

Title:

My Full Life™ Learning Management System

Session Description:

My Full Life™, an online person-centered learning management system, was developed with an educational approach to learning by the individuals at Center for Independent Futures. The web-based software provides person centered practices on the Planning Process, Skills Inventory and Skills Curriculum. The planning process is a person-centered approach for individual-driven service plans with evidence and outcomes. The online skills inventory is a dynamic ranking system that assesses an individual’s strengths and obstacles providing a road map to learning. The skills curriculum is based on our Full Life Model™, including interactive activities, Power Points, videos and assessments for independent living skill acquisition.

Speakers:

Chrissy Dale holds a Masters in Counseling from Northeastern Illinois University. She is the Directors of My Full Life for the Center for Independent Futures in Evanston, IL. In this capacity Chrissy has provided leadership in achieving 450% growth in profitability for the online learning platform created for individuals with intellectual disabilities, played a key role in securing a private donation of $250,000 with an additional commitment of $250,000 in 2019, presented at the National Down Syndrome Convention with 4,000+ in attendance speaking on the topic of A Roadmap to Hope utilizing the Full Life Process model, created an implementation plan, professional development and training and ongoing support for schools and agencies and traveled across the United States and Canada to facilitate it, created an online Training Campus to support end user, collect data on navigation and seek feedback on improving the online application, managed the relationship with the software vendor, Centric Learning Systems, to communicate systems issues and enhancement requests and to negotiate SOWs, and collaborated with the Marketing Director creating a marketing strategic plan to accomplish long and short term goals while marketing the Full Life Process.

Title:

SSI, SSDI, DAC - Understanding the Alphabet Soup of Government Benefits

Session Description:

This informative interactive workshop will focus on the: who, what, and when of SSI, SSDI, Medicare and Medicaid. Critical information will be discussed to show how benefits change over a lifetime and the vital planning needed to help sustain benefits (including ABLE, 1st and 3rd party trusts). Ending in a game of Benefit BINGO, you will not believe all you have learned.

Speakers:

For over 35 years Sherri Schneider, President of Family Benefit Solutions, Inc., QIDP, and mother of a child with some special needs, has been dedicated to helping individual with special needs and their families to obtain and maintain the government benefits they so desperately need. Her vast experience has enabled her to establish and maintain open, productive relationships with the government agencies involves in the entire decision making process. Families and professionals find her interactive in-service expertise to be invaluable as they attempt to navigate the government benefit arena. She is the Vice President of the Board of Directors for the Arc of IL and also on the faculty of the Illinois Institute of Continuing Legal Education.

Title:

Concepts in Neuroembryology and Brain Development

Session Description:

Learn about the development of the brain and how various teratogenic agents influence healthy brain growth. Barb will discuss the effects of viruses (ZIKA, CMV, Rubella), alcohol, vitamin and mineral deficiencies, hyperglycemia, and maternal infections on the developing brain.

Speakers:

Barb Bancroft, RN, MSN, NP, has provided more than 2800 continuing education events on clinical topics pertaining to pathophysiology, physical assessment, and pharmacology to health care professionals throughout the United States and Canada. She has been the motivational keynote speaker on health maintenance topics for numerous nursing associations, medical associations and dental associations as well as for corporate groups and events. She has held faculty positions at the University of Virginia, the University of Arkansas, Loyola University of Chicago, and St. Xavier University of Chicago. She has provided courses on Advanced Pathophysiology, Pharmacology and Physical Assessment to graduate and undergraduate students. Barb Bancroft is the author of four books—Medical Minutiae, a humorous look at the fields of medicine and nursing and An Apple a Day: The ABCs of Diet and Diseases, Live a Little, Laugh a Lot, and Kiss My Asparagus—an essential guide to nutrition’s role in health and disease. Barb is currently working on her newest book, Laughing My Aspirin Off. Barb is a fascinating, highly informative speaker whose dynamic and humorous presentation style makes learning enjoyable. She provides a wealth of clinical information that can be applied to everyday practice.

Title:

Genetic Testing

Session Description:

Therapeutic drug regimens are an important part of treatment of a wide variety of health-related issues. As healthcare practitioners, we must be familiar with various drug regimens and how they work in the body to treat a patient’s disease states. An important component of pharmacology is having a solid understanding of how a drug affects a patient; this includes being familiar with a drug’s pharmacokinetic and pharmacodynamics parameters. Equally important is having an understanding of how a patient’s individual physiology affects the drug itself and how it is metabolized within the body

Speakers:

Nanette Wrobel has worked as a consultant pharmacist in facilities that care for individuals with intellectual and developmental disabilities (I/DD) for over 35 years. In that time, she has provided expertise on medication management systems, including compliance with state and federal regulations, survey preparation, clinical knowledge, as well as staff trainings on all topics related to her field. She has been called upon to work with large companies to develop pharmaceutical compliance practices, oversee staff trainings, and provide expert opinion on best practices. She has also worked with the Department of Justice on behalf of nurses in the field. Currently, she is a national speaker hired to provide trainings on medications and their uses in treating people with I/DD.

Title:

Life Coaching 101 for People with Disabilities

Session Description:

Life coaching is a process that helps a person to use their skills and interests to achieve important life goals. It is accomplished through a relationship established between the “coach” and a “client” that guides the person to clarify priorities and set targets for action. Just as athletes rely on the insight and support from a coach - many people in the professional and business world are using the services of a life coach to help them achieve more. These same principles are easily adapted for use with people who live with all kinds of different disabilities as another tool to assist people to learn and grow in life. This session will explore the fundamental elements of an effective life coaching approach and how it can be used to enhance the effectiveness of habilitation and support services for people with developmental disabilities.

Speakers:

Amy Tabor has worked in the human services field for more than three decades. She began her career as a behavior specialist in a residential setting for people with autism and has held a variety of positions within organizations -- including case management, program evaluation, staff development, and executive leadership. Much of her work has been dedicated to the prevention of abuse, neglect, and exploitation of vulnerable people, and, specifically, the importance of Human Rights Committees. As President of Organizational Dimensions, Amy travels extensively working with provider agencies throughout the U.S. and beyond, to enhance service effectiveness within these organizations. She regularly presents at local, state, and national conferences where she shares her knowledge, experiences and perspectives on a variety of topics. She holds two degrees in Sociology completing undergraduate work at North Central College and graduate work at Northern Illinois University. Additionally, Amy is an accomplished writer who continues to create new resources to assist organizations in their efforts in providing high quality, effective services to vulnerable populations.

Tina Campanella has been the director and chief executive officer of quality trust since its inception in 2002. In over 40 years of experience working on behalf of children and adults with developmental and other disabilities, her work has included providing direct support, administering programs and serving as an expert consultant regarding quality improvement and organizational development throughout the U.S. and abroad. Tina is an exceptional thinker and leader with expertise in program development, person-centered approaches and service quality management. She and Quality Trust serve as a strong, independent advocate for individuals and families and are leading efforts to improve community systems and supports.

Title:

When Is It Dementia? Determining normal aging vs disease

Session Description:

By 2030 more than 1.4 million people with a developmental disability will be over the age of 65. Many will have age-related challenges like forgetfulness, slower processing, and difficulty with movement. How can mental health professionals determine if these issues are related to dementia or normal aging? Take part in this interactive break out session to identify signs and symptoms of dementia in persons with developmental disabilities. Learn about what other age-related issues face our clients.

Speakers:

Maranda Trahan is an expert in the assessment and management of challenging dementia symptoms, like aggression, noncompliance, and verbal disruptions. She was born in Louisiana, attended SIUC for graduate school, and completed a postdoc at the Johns Hopkins University in Baltimore, MD before returning to Illinois. Dr. Trahan likes to be outside, spending time with her family and animals.

Amanda Ripley has worked with individuals with challenging behaviors across the age span since 2005. Amanda is from Chicago, graduated with her master’s degree from SIUC, and worked in a several states providing ABA services, including Michigan, Colorado, and Illinois. Amanda likes to run and play outside with her kids and husband.

Title:

Assessment Processes; A Case Study: Going Beyond the Paper to Determine the Best Ways to Teach

Session Description:

The presentation will review a case study in which an alternative and creative Team method was used to accurately assess what is uniquely important for and individual with multiple levels of intellectual disabilities and mental health concerns. Too often we rely on the written reputation of an individual and engage in a cutting and pasting format of assessment. The result has become a system of teaching the same programs which overlook critical needs most important to and vital in order for the person to best learn and develop skills. This assessment process can be applied to all individuals however, is the most effective for those individuals who have significant behavior concerns or a dual diagnosis of an intellectual disability and a mental health diagnosis.

This presentation will suggest, to be successful, teams need to begin by blowing up the boxes and stop limiting the assessment process to the existing forms, which tend to be weighted heavily on a clinical process. Teams need to ask, who is completing assessments? What is being assessed? What needs to change to bring the focus to quality of life, personal preferences and learning skills that make a difference for the person? This presentation will provide an assessment guideline and a case study review which led to a more free-form method of determining critical skills and supports.

Our industry is mired in paper and has made it difficult for Teams to be creative. The question “how can we best support this person”? currently provides answers that result in a vicious cycle. This presentation is designed to provide Teams an alternate way to assess and develop those teaching methods and supports in residential and day settings that will increase the quality of life for the individuals they serve.

Speakers:

Rebecca A. Helgeson is the owner of Beyond Compliance Consulting. Following 30 years of experience working with individuals with intellectual disabilities in ICF/IID, Waiver, Supported & Independent Living and Adult Foster settings, she has consulted in over seventeen states. She has a passion for ‘getting it right’ when we assess and develop objectives and teaching programs in residential and day settings.

Title:

ABLE Accounts

Session Description:

In this session, attendees will learn about ABLE Accounts which are tax-advantaged savings accounts for people with disabilities and their families. These accounts were made possible by the passage of the Stephen Beck Jr., Achieving a Better Life Experience Act of 2014 (better known as the ABLE Act). These accounts allow people to establish savings accounts that will largely not affect their eligibility for SSI, Medicaid and other public benefits.

Speakers:

R. Scott de Varona is the Director of the MiABLE Disability Savings Program. He has been with MiABLE since its creation in November of 2016. In this capacity, Scott is responsible for the MiABLE program’s day to day operations, strategic planning, outreach, marketing, and administration. Furthermore, Scott directs a division within the Office of Post-Secondary Financial Planning, assisting borrowers, students, and their families finance educational endeavors after high school. Scott has worked for the State for 20 years in various positions within the Departments of Treasury & Health & Human Services. Scott holds a BA in Business Administration from Northwood University and an MBA from the De Vos Graduate School of Management. Scott lives in Grand Ledge, Michigan with his wife and 2 children.

Title:

Create Your Very Own "TADA" Committee!

Session Description:

How often do the people you support celebrate their accomplishments? Think about how their life would become more abundant if they celebrated like the average person does including recognizing the “little steps” along the way. In this session, you will learn about our innovative program that recognizes and celebrates the accomplishments of the people we support. You'll be encouraged to think through how this program can be adapted to your organization. Each attendee will receive a start-up sample packet showing how the TaDa Committee was created (including steps along the way; e.g.; mailing invitations to each person’s home, how the nomination forms and certificates were designed, how flexible guidelines for nominations were created, etc.).

Speakers:

Jennifer Klouse was born and raised in Millington, Michigan. She graduated from Central Michigan University in 2004 with a Bachelor of Science in Psychology with a minor in art. She started her career with Trinity in 2005 as a Program Coordinator. She currently serves as the Director of Admissions. Jen has a strong passion for helping people. One of her favorite things is helping those she serves reach their goals and provide them with meaningful experiences. Some of her hobbies include playing basketball, volleyball, running and traveling. Jen also teaches art classes – she particularly enjoys helping people she supports to explore different art mediums.

Alexis Haase graduated from Aurora University in 2016 with a Master’s degree in social work. She began working at Trinity Services as a Qualified Intellectual Disability Professional (QIDP) in 2017, working with adults with intellectual disabilities and mental illness. Over the past two years she has developed a passion for working with this population. Alexis particularly enjoys helping people fulfill their hopes/ dreams and watching them experience new things for the first time. Her hobbies include playing volleyball, spending time with her family (especially her dogs), and doing various art and crafts projects.

Nadia Sorensen has been with Trinity Services for the past 4 ½ years. She started her journey as a program specialist in the day program and then became a QIDP in 2016. Prior to joining Trinity Services, she worked as a paraprofessional for SOWIC for 9 years with children on the autism spectrum. She holds a Bachelor’s Degree in Psychology from California State University, Los Angeles. Nadia is married and has two children, a son, age 21, and a daughter, age 19.

Title:

Roundtable Discussion: Risky Business

Session Description:

We invited him but Tom Cruise won’t be able to attend this session so we’ll carry on without him. Everyone is worried about the risks we take and the ones the people we support take as well. From hot dogs to peanut butter to summersaults, lots of things can go wrong. Come to this session and share the concerns you have as well as the creative measures or systems you have put in place to help manage the reality of risk.

Speakers:

Thane Dykstra has served as President and CEO of Trinity Services since 2018. His career with Trinity began in 1995 when he became a clinical director of Trinity's Behavioral Health Network. Thane served in this capacity until 2016 when he assumed the role of Trinity's Chief Operating Officer, supervising Trinity's specialized residential services and its assistive technology program. Thane is a past president of the Illinois Association for Behavior Analysis. He has written for numerous professional publications related to his field of study, and he has presented extensively at national conferences and invited trainings. Thane holds a bachelor's degree from Valparaiso University and a doctorate in clinical psychology from the University of Nevada, Reno. He lives in Chicago's south suburbs. He enjoys spending time with his family, camping, hiking, geocaching, fishing and disc golf. Thane is also a committed runner and has completed several marathons.

Title:

Roundtable Discussion: The Importance of Nurse and Q Collaboration for Good Health Outcomes

Session Description:

In this Roundtable Discussion, we will be sharing ideas on how to foster a collaborative approach between nurses and supporters in order to positively impact the health of the people we support. Come prepared to talk about the strategies you have implemented to reduce the need for physician visits and emergency response while maintaining good health of the people you serve. Attendees will also be encouraged to discuss ways that we can encourage healthy lifestyles that may lead to reducing medications currently used to treat certain disease states.

Speakers:

Kathy Brown is the past President of the Developmental Disabilities Nurses Association and the Director of Development for Pharmacy Alternatives. She has been working in the field of developmental disabilities for over 36 years. Kathy helped start the Northern Illinois DD Network of nurses in 1994 and has served as its’ president for the past 16 years. She helped craft legislation for medication delegation in Illinois and taught the course for 7 years, training over 600 nurses. Kathy is very interested in developing and expanding DDNA networks and increasing the number of nurses sitting for the certification exam. She recognizes first-hand the varied needs and abilities of the I/DD population, from those individuals capable of self-administration of medication to individuals requiring 24/7 nursing care. Kathy lives in the Chicago-area with her family.

Title:

Roundtable Discussion: Training Young Leaders Today

Session Description:

Young leaders in the field of disabilities come into an organization from a variety of occupational and educational backgrounds but often without any formal leadership experience. What can organizations do to foster the development of these leaders so that they become valuable assets? What do these learning experiences look like? What methods are used? When is it done? Who does it? What materials are used? What works and what doesn’t work? What are the benefits to investing in this process? Come and join this roundtable discussion to share how your organization is addressing this issue and to hear about how others are approaching the training of young leaders.

Speakers:

Title:

Roundtable Discussion: Advances in Technology

Session Description:

It’s no secret that the world of technology is growing and changing at breakneck speed. It’s also no secret that technology has the power to revolutionize services for people with disabilities. Come to this session and share how you and your organization are utilizing technology to increase independence of people the people you support as well as to address some of the challenges facing our field today.

Speakers:

Connie Melvin joined Trinity Services in 2016 to develop their assistive technology program as well as to direct and promote the future growth of NAQ. Prior to coming to Illinois, she developed an assistive technology program from the ground up for a large community-based provider. She also spearheaded the initiative for assistive technology adoption in another state, which resulted in a number of successful pilot programs as well as the implementation of highly regarded best practices. In addition, Connie has designed and hosted several regional conferences dedicated to providing current assistive technology information and training to disability professionals.

In addition to her work in the area of assistive technology, Connie has served a case manager, staff trainer, and supervisor of residential services. A graduate of the National Leadership Consortium on Developmental Disabilities, Connie has an MA in Counseling Psychology & Education. A highly sought speaker and consultant, Connie focuses on helping people with disabilities live their dreams.

Title:

Roundtable Discussion: Due Process: What is Required in the ICF/IID

Session Description:

This Roundtable discussion is focused on Due Process provision in ICF/IIDs, what this includes, how facilities are accomplishing the provision of due process in an effective and comprehensive manner, and what regulations are difficult to comply with and forms which have been utilized to ensure due process is achieved. Participants should come prepared to ask questions and share answers to the following:

· Obtaining informed consent

· How the HRC ensures compliance with due process

· How is assessment completed before using a modified right/restriction

· What teaching methods are provided when using a modified right/restriction

· How does the ID Team determine the need for a modified right/restriction

· What are the related regulations and what is your agency doing to comply

· When is due process needed and how is it being provided?

If you or your agency has successfully tackled these questions we need you at this roundtable. If your agency is struggling and needs systems, you should consider hearing this discussion.

Speakers:

Rebecca A. Helgeson is the owner of Beyond Compliance Consulting. Following 30 years of experience working with individuals with intellectual disabilities in ICF/IID, Waiver, Supported & Independent Living and Adult Foster settings, she has consulted in over seventeen states. She has a passion for ‘getting it right’ when we assess and develop objectives and teaching programs in residential and day settings.

Title:

Roundtable Discussion: What’s Happening in Day Programs Today

Session Description:

This session, held in the format of a roundtable discussion, will provide the opportunity for professionals to discuss a variety of areas pertaining to day program services. Attendees can expect to share ideas with peers, exchange of professional viewpoints, explore creative options, and discuss future trends.

Speakers:

Stephanie Behlke Leigh Ed.D, LCPC has been in the field of mental health since 1996. For the past eighteen years she has been employed at Trinity Services undertaking a variety of roles. Stephanie has served as Trinity’s Vocational Program Director; the Director of Trinity’s Family Counseling Center, Residential Network Director and is a past president of the Illinois Rehabilitation Association, and a Licensed Clinical Professional Counselor. Presently Stephanie is a Network Director with nine community day service programs, school, employment program, home based services, respite services, two support businesses, and equestrian program under her purview. She has a Masters in Marriage and Family Counseling and a Doctorate in Counselor Education Training and Supervision. Stephanie also served as an Adjunct Professor at Argosy University (2011-2019) teaching courses in Career Development, Marriage and Family Therapy, and Group Counseling Techniques. In 2016, she was honored to receive the Distinguished Alumni Award.

Stephanie has spoken extensively in her career, some of the subjects she has covered during her seminars include: Acceptance and Commitment Therapy, leadership skill development, team building, relationship counseling, career psychology, and family systems. Most recently she has presented for the following organizations: Care Providers of Oklahoma, Illinois Association of Rehabilitation Facilities, Illinois Counseling Association, and served as the keynote speaker for Argosy University’s graduation in 2016.

Title:

Roundtable Discussion: Creative Strategies for Managing Staffing Shortages

Session Description:

Everyone is aware of the crisis in recruiting and retaining employees - especially direct support staff. Come and join this discussion group and share what your organization is doing to face the challenge. Learn about contingent staffing options, shift schedules, remote supports, the importance of job design, etc.

Speakers:

Art Dykstra currently serves as the Director of the Trinity Foundation and also as the CEO of Cherry Hill Consulting Group. The consulting group assists organizations in leadership development, cultural improvement, and person-centered planning. Art is the author of Outcome Management, You Won’t Believe This: Understanding Gossip, and most recently Creating a Positive Organizational Culture. He is a frequent conference speaker and a fellow in AAIDD.

Title:

Roundtable Discussion: Ensuring Quality

Session Description:

In this roundtable discussion, attendees will share their organization’s approach to ensuring quality in services. Some of the questions that will be addressed are: What innovative processes have you put in place to promote exceptional person centered supports? What system have you designed and implemented to increase your efficiency? How are you addressing the recruitment and training of new employees? What data points does your organization track and trend? Come to this session to get answers these questions and more as well and learn about what others are doing in relation to ensuring quality.

Speakers:

NAQ is pleased to offer 40 breakout sessions during our 24th Annual QIDP Conference. Titles, session descriptions, and speaker biographies are listed below.

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NAQ

NAQ is pleased to offer 40 breakout sessions during our 24^th Annual QIDP Conference. Titles, session descriptions, and speaker biographies are listed below.